Testimonials

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Stella Raulston, Washington
I want to send a very big thank you to Theresa Farris. Theresa has went above and beyond to ensure that all of my questions were answered. Theresa also took the time to discuss other options that would meet my facility's needs. While working with Theresa it became very evident that she enjoys what she does and wants the best for her customers. I highly commend her for the great job she does. THANK YOU THERESA!

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Maureen Marymee, Fiscal Technician

I would like to take this opportunity to inform you of the excellent service I have received from Andrea Nau. After having a negative experience with another vendor, I have found it refreshing to work with your company because of Andrea. Her knowledge of your products has been of great value to me as well as her promptness in filling our orders.

The one aspect of her service that I personally appreciate is her follow-up. So many companies do not inform you of any problems concerning the delivery of your order, but Andrea keeps me informed. I am in charge of placing orders for our ballistic vests and during this "learning period" Andrea has assisted me with these orders. She has correctly questioned some of the measurements I submitted which made the difference in a correct fit for a vest.

I am thankful for having Andrea assigned to our account and look forward to ordering from her again in the future.

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Jill, New York
Just wanted to thank you so much for the quality product I just received. It is a gift for my brother for Christmas and I couldn't be happier about the quality and the service. The embroidery is first class! He will love it! Thanks so much.

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Lisa Parker
Thank you very much for your prompt response. I've always been pleased with CHIEF, and I'm glad to see that the first time I had an issue, it was dealt with so quickly. I'm glad, too, that this was an issue you were aware of and are trying to fix. Thank you again for your quick response. I look forward to continued business with CHIEF.

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Chip Johnston, New Hampshire
My business requires we answer the analysis needs of our clients in a thorough and timely manner. There have been several times when we have needed reconstruction supplies, from service bulletins to tools used in the field. We continue to order from CHIEF because we have found your good services allow us to continue to meet our clients' needs, and I want to say thank you.

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Marshall Doyle, Minnesota
Thanks for your fast and great service on my recent order.

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Emily Metcalf, North Carolina
Thanks for having great deals and awesome stuff!

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Michelle Basile
I received my jacket yesterday, and it is perfect. It is better than I thought it would be. I love the style. I just wanted to tell you all that you did a great job, and I look forward to future purchases from CHIEF. Thanks again.

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Marlee
I want to take a moment to thank CHIEF for the great service! I have ordered my Propper EMT pants here a couple of times and they are the best pants I have ever had. They are the best. CHIEF's delivery is fast. I ordered another pair of pants recently and had them with in 3-4 days, fabulous! Your marketing slogan you have right now is excellent. It is a good feeling to have a company that can take care of responders needs. I thank you for being here with quality products and exceptional delivery and service.

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William M. Wilson
I just wanted to take a moment to acknowledge the assistance we received from one of your employees, Lily Rees. My wife and I routinely lament the fact that customer service seems to be a thing of the past. But every once in a while, we have an experience with someone that restores our faith that there are people out there who still know how to treat people well. Ms. Rees has been one of those people. Not only was her initial assistance more than we have become accustomed to, but her continued willingness to follow through when my wife had further questions and concerns was impressive. We are more than pleased with the product, but quite frankly, what makes us want to recommend your company to others and to do business here in the future ourselves is how well Ms. Rees treated us.

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Ronald K. Raglan
I received a jacket I ordered through your company, and wow! The jacket is really nice, and the embroidery is just the way I wanted it. Your company is really a top-notch company. Your service to your customers is unbelievable. Thank you very much for everything.

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Janice LaCharity
The raincoats arrived on Tuesday. I must say that I am truly impressed. For the price we paid, I can't get over the quality of the coats. The lettering was perfect as well. My Chief was pleased with my choice. Thanks for taking care of me and helping me to score a few points on the job.... Anything that I send your way - I will.

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1LT David N. Peters, FOB Warrior, Iraq, U.S. Army
The seatbelt cutters have arrived and not a moment too late either. On behalf of the Soldiers of 3rd Brigade, 25th Infantry Division, I would like to say, "thank you." Your support and expedited manufacturing and shipping process has quite possibly saved many lives for the time we will be over here. Hooah!

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Fred Greenstein, Nicholasville, Kentucky
Last time I ordered service was incredible! Great product too! Thanks.

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Ruth Hartford, Emergency Medical Technology, Inc., Washington
Steven Driver – Thank you so much for your excellent customer care. I appreciate the way you provide very special attention to detail, and your follow-up is great! Thanks again.

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Damon Favor
We just received a call from one of your customer service representatives with resolution to our order issues. Thank you for restoring our faith in your company. Your excellent customer service and timely solution to the problems with our order are greatly appreciated. We look forward to doing business with CHIEF in the future. You guys are doing a great job!

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Lisa Mooris, New Jersey
I would like to give a huge thank-you to Amanda for making my little boy's birthday the best ever. She made sure that my order was taken care of and got here on time.

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Jim Newton, Alabama
THE BEST CUSTOMER SERVICE EVER! Just wanted to let your company know what great customer service you all have. I ordered the incorrect item, then spoke to a lady in customer service took care of the return. I received the correct item that I needed within a couple of days. That is what I call wonderful customer service!

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Jeff
I'm not used to working with a company that gives so much personal attention to an order and so quickly. I think you just got me to throw my Galls catalog away!

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Marlee Bergeson
The direction CHIEF is taking is good. Great customer service! CHIEF's customer service has always been the best I have ever experienced. I work part-time customer service on the phones myself and know how challenging it is. Your representatives are the best! Keep up the outstanding work.

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Michael Obrowski, M.D.
Keep up the great work and good pricing!

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Joyce Coffey
Just THANKS for setting up a Hurricane Relief. We were right in the heart of Katrina and it was not a nice place to be but could have been much worse. Thanks!

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Ezequiel Santiago, New Jersey
I like your company very much and I will only buy from you now! Your people are great, especially Amanda. She was very nice and caring, and treated me like a first-class customer, not another number! All companies should have people like her on board. Thank you again!

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Jeffery Smith, Oregon
I couldn't be happier with the exceptional customer service provided by CHIEF. I placed my first order and received it promptly as scheduled. More than that, the receptionist and both customer service reps I spoke with were genuinely friendly and very helpful. I will definitely be a long-term customer with CHIEF. Thank you.

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Craig Snelgrove, California
I just wanted to say thank you for correcting the error with my order as efficiently and helpfully as you did. I haven't ever had anyone simply send out the correct item when I received the wrong item, without waiting for the wrong one to be returned. It is greatly appreciated, a rare bit of excellent customer service these days, and I wanted you to know that it does not go unnoticed.

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Michael Holman, Virginia
Saw the article about sending gear and "home stuff" to the a unit of Marines on duty in Iraq. After spending 4+ months sailing in the Gulf providing support to the Marines, I know that it is greatly appreciated to receive care packages from the good Ol' USA, especially from complete strangers showing their support. Keep it up, CHIEF! Besides serving 18+ years of active duty in US Navy, I am also a member of a volunteer rescue squad. I will buy my next supplies from you just because of your support of the troops!

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Cynthia A. Rizzo, North Carolina
Thank you for your attention, it has been a huge help. The lights are mounted and they look great. I appreciate all you have done to assist me on purchasing and installation. I hope to do business with you again.

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Shane O'Donnell, New York
You guys are so awesome! It's so easy to order from you. I have ordered two things from you and I will continue to order from you as long as I need to. Thanks for such a good service!

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Blake Oxford
It only took a matter of a couple days for me to recive the products I ordered with standard shipping. CHIEF is fast, efficent, and user friendly. Keep up the good work.

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Henry Jaeger, North Carolina
This is my third order with you folks. Excellent service which includes a very speedy delivery. Good customer service – it's a pleasure.

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Matthew B. Lewis, Virginia
I liked your selection of products and the prices where significantly lower than your competitors.

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John A. Bartol, Sr., Massachusetts
Have found your products and service to be first rate. Please keep up the good work for public service agencies.

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Captain Mike Peters, Springdale Police Department, Arkansas
You should be very proud of the caliber of people you have working for your company, and I look forward to doing business with CHIEF in the future.

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Carrie Julian, Arizona
I just wanted to write a 'thank you' for the great service I received from CHIEF. I am very happy with the product I ordered. I will without a doubt order from here again in the future!

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Wayne C. Wylie
Hello! I just wanted to let you know your company's service is phenomenal! I placed my order Wednesday and it was at the house when I came home last night. I was not expecting it until Tuesday so the next day was fantastic! I just wanted to give you all some kudos.

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Gloria J Lordemann, Nebraska
I love the last (personalized) shirt I ordered and the squad is considering order new shirts for everyone.

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Michael Mckee, Indiana
Just found you guys and from the looks of your selection I will most likely be a long-time buyer.

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Emery E. Brelje
I tried 4 other suppliers first. Yours was the easiest to use. I found what I needed quickly. I put you on my list of favorites.

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Stewart Dawson
So far I have been very impressed by the attention to detail your company has shown when I ordered a custom badge in January. I will be sure to tell my co-workers about my positive experience with CHIEF. I also appreciate the free 9-11 t-shirt that you sent me, I think it's a kind and patriotic gesture. Thank You!

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Shane Sprinkle
Thank you for being so professional about your work. This is the first time that I have ordered from CHIEF and I found out that you have a very friendly staff. Your kindness means a lot to people and that goes a long way with me. Most people are not as nice. That is why if I need to order something else I will choose CHIEF over any other public safety company. Again, thank you for being so professional but yet very friendly. For any other product I may need I will choose your company in the future.

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