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How to Order Restricted Items

Secure Special Handling means authorization is required to order this productThis Icon Means You'll Need Authorization to Order That Product

Restricted Items Include But Are Not Limited to...

  • Badges referencing law enforcement, security, state/federal agencies, etc.
  • Automatic knives (sale restricted by Federal law)
  • Auto opening kits
  • Body Armor
  • Vehicle lighting and other equipment
  • Pepper spray/OC spray (restrictions on sale and possession of pepper/ O.C. spray vary by state and local law; see below for more details on pepper spray restrictions)
  • Defense Technology chemical munitions and launchers are regulated by the A.T.F. and will be sold only to law enforcement, federal and military agencies. Civilian orders will not be processed. An additional 4-6 weeks of processing time is required for A.T.F.-regulated products

Review Laws & Regulations

By purchasing from CHIEF, the buyer assumes the full and complete responsibility of having ascertained and complied with all applicable local, state, federal and international laws with regard to the purchase, possession and use of any item purchased from CHIEF. Review your local municipal and state laws before ordering if you are in doubt.

Pepper Spray Restrictions

  • Pepper spray cannot be shipped outside the U.S.A. (including APO/FPO addresses) or to a post-office box.
  • New York: Pepper spray orders can only be shipped directly to public safety agencies. Pepper spray orders cannot be shipped to individuals.
  • Massachusetts residents need an FID card to order pepper spray. We can ship pepper spray to Massachusetts if you fax a copy of your current FID card to us.
  • Michigan: OC Pepper spray can be no stronger then a 2% concentrate. CS is the only Tear Gas accepted and can be no larger then 35 grams per can. No combination spray allowed.
  • Wisconsin: Pepper only. No Tear gas, UV Dye or combination sprays. OC can be no stronger then a 10% solution. Can must be between 15-60 grams only. Must have safety feature.
  • NOTE: Pepper Spray is legal in all 50 states; however, a number of cities and states have restrictions on sizes, strengths, etc. Check with your local city or state attorney's office, or with local law enforcement. Defense sprays should only be purchased by those 18 years of age or older. The above list may not be totally accurate or complete. CHIEF accepts no responsibility for its accuracy or completeness.

How to Provide Official Authorization for Restricted Items

As soon as possible after submitting your order, send via fax or mail...

  • A written and signed authorization on your official letterhead
  • A copy of your official picture identification card
  • Fax:
    • Toll-Free, (888) 588-8590, ATTN: Restricted Items
    • Local & Intl., (704) 916-4562, ATTN: Restricted Items
  • Mail:
    CHIEF
    Customer Service
    ATTN: Restricted Items
    10926 David Taylor Drive
    Suite 300
    Charlotte, NC 28262
  • We will keep your authorization letter on file for one year
  • If we have not received your authorization within 10 business days of the date you placed your order, then your order will not be processed

Why Are Some Items Restricted?

Sales of restricted items are restricted by State/Federal law, and/or by CHIEF company policy. This is to better protect both the public and the Public Safety professionals we rely on to keep our communities safe.

Questions?

Please contact us.